Goran Manojlović, Senjska 9b, 47000 Karlovac, the owner of the “Mrežnička Fantazija” (River fantasy) holiday house, Radićeva ulica 48b, 47250 Mrežnički Varoš
OIB: 13042631845
Our holiday house is located directly on the banks of the Mrežnica River in Mrežnicki Varoš, not far from Duga Resa. The well-kept garden, surrounded by a fence, is positioned directly on the banks of the river and has two designated swimming areas. Enjoy your privacy as the only guests in the house, which offers a plethora of fun activities for adults and children.
We consider the protection of personal data to be very important, it is a fundamental part of the organization’s process and is integrated into information security. We treat all data that we access or process with confidentiality and purpose and the highest security standards, and we ensure the highest quality and transparency.
We aim to ensure the completeness and integrity of all information available to us and the smooth running of all processes, as well as full compliance with all applicable legal regulations in the area of personal data protection and information security, in particular the General Data Protection Regulation (GDPR).
In order to ensure the fundamental rules relating to the protection of natural persons with regard to the processing of personal data and the rules relating to the free movement of personal data, the fundamental rights and freedoms of natural persons and, in particular, their right to the protection of personal data, organizational, technical and security measures for the protection of personal data have been created and implemented in business operations:
• The data controller determines the methods and purposes of processing personal data;
• Processing of personal data is carried out solely based on the purpose for which the data was collected (legal purpose, contractual relationship, legitimate interest, consent);
• The data controller and data processors, where applicable, cooperate with the supervisory authority in fulfilling its tasks;
• All data subjects are guaranteed rights to accuracy of information, data portability, legality of processing, and access to information in accordance with the definitions of the General Data Protection Regulation (GDPR);
• Information security management system implementation through organizational and technical protective measures:
- Technical and organizational measures preventing unauthorized access to locations and equipment for processing personal data;
- Control measures protecting against threats from the internet and other external systems;
- Controls for integrity, continuity, availability, and accessibility of data;
- Employee education on the importance of preserving the confidentiality of all personal data they handle.
If you have any objections to our work as a data controller with regard to the collection, storage, and processing of personal data, you can submit a complaint to the e-mail: booking@mreznickafantazija.eu or to the supervisory authority for the protection of personal data:
Agencija za zaštitu osobnih podataka (AZOP)
Martićeva ulica 14, 10 000 Zagreb, Hrvatska
The data controller is Goran Manojlović, Senjska 9b, 47000 Karlovac, owner of the holiday home “River fantasy” (Mrežnička fantazija), Radićeva ulica 48b, 47250 Mrežnički Varoš.
With its privacy policy, the holiday house “River fantasy” (Mrežnička fantazija) protects the privacy of its guests and other respondents and expresses its concern about their personal data on the basis of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), the Act on the Implementation of the General Data Protection Regulation (Official Gazette 42/2018) and other regulations governing the personal data protection. The privacy policy of GoAds d.o.o. undertakes to process personal data in accordance with the principles of the Regulation.
According to the Regulation, personal data means any information relating to an identified or identifiable natural person (“data subject”), and an identifiable natural person, as the Regulation states, is one who can be identified, directly or indirectly.
Processing covers a wide range of operations performed on personal data, by manual or automated means. It includes the collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction of personal data.
We collect and process personal data on the basis of law, contract, legitimate interest or consent. We only collect the data required for communication or the provision of the requested service and do not use it for other purposes. Data is collected via the web form for booking accommodation, the user’s consent for analytical and marketing purposes, for the preparation of an offer for an advance payment or in any other contact with the staff of the holiday home “River fantasy” (Mrežnička fantazija).
Personal data is used exclusively for the aforementioned purposes. Depending on the processing method, the data may also be available to external processors contracted by the holiday house “River fantasy” (Mrežnička fantazija) to provide certain external services. In addition, personal data will be made available to representatives of the competent judicial authorities due to legal obligations.
If you contact us via the forms on the website or by e-mail, your contact details will be stored so that we can process your request and get back to you, or in case you have any questions later. Your data will be stored in our e-mail inboxes and databases, to which only the staff of “River fantasy” (Mrežnička fantazija) have access. We process and use your data to create and send the requested offer, and they are not be shared with third parties. You can request the deletion of your data at any time by e-mailing booking@mreznickafantazija.eu.
We collect the following data via the contact form for booking accommodation: first and last name, telephone number, e-mail address, desired check-in and check-out dates and any notes you may leave.
Current regulations of the Republic of Croatia stipulate that the provider of accommodation services in the facility registered for the provision of accommodation services is obliged to collect and enter the following personal data of the person using the accommodation service (guest/tourist) into the unified eVisitor registration and deregistration system:
• Surname and first name;
• City, country and date of birth;
• Citizenship;
• Type and number of the ID document;
• Place of residence and address;
• Date and time of arrival and departure from the facility;
• Gender;
• Basis for exemption from payment of the residence tax or for reduction of the residence tax.
The data is collected by the accommodation service provider and processed by the accommodation service provider in the accommodation facility, tourist boards, and authorities of the Republic of Croatia for the legal purposes of monitoring the fulfillment of the accommodation service provider’s obligations, record keeping, calculation, and collection of residence tax, registration of foreigners, statistical processing and reporting, and monitoring the business activities of the accommodation service provider.
According to the Regulations on the manner of keeping the guest list and on the form and content of the application form of tourists to the tourism Board (Pravilnik o načinu vođenja popisa turista te o obliku i sadržaju obrasca prijave turista turističkoj zajednici), the collected personal data is stored for a period of 10 years. These Regulations stipulate that the information is entered when registering and deregistering tourists based on information from an ID document, i.e., a passport or other identity document, and the guest/tourist is obliged to present such a document to the accommodation provider and provide all other information necessary for data entry that is not in such a document. Holiday house “River fantasy” (Mrežnička fantazija) will not ask you for a copy of your ID or another identification document, we will use it exclusively to verify the accuracy of the data.
Cookies are small text files that our web server places on the web browser of your computer or cell phone to monitor the selection of certain language variants of pages and access to parts of the website that require a user name or password. Any reference to or mention of cookies in this information includes other ways of automatically accessing or storing information on your device. Cookies cannot be used to run programs or install viruses on your computer or cell phone. Some cookies set by our internet server are automatically deleted from your computer at the end of the session, i.e., when you leave our website. For more information on the cookies, we use and the cookie settings of users, please refer to the Cookie Policy section.
The holiday house “River fantasy” (Mrežnička fantazija) has a company profile on Facebook, Instagram and Booking.com. If you use these web platforms and booking sites, please read the privacy policy of the platform you are accessing and note the purpose and scope of data collection, further processing and use of the data by a particular social network, as well as your rights and privacy settings options in this regard. The holiday house “River fantasy” (Mrežnička fantazija) applies the same rules for the processing of personal data on the website and on the social networks and booking sites.
Personal data is stored, processed, and deleted within legal or prescribed time limits, when the purpose of processing ceases to apply or at your request.
The holiday house “River fantasy” (Mrežnička fantazija) applies appropriate technical and organizational measures to protect personal data. We always do our best to protect your personal data and try to act in accordance with best practices with strict procedures and security features after receiving the data, thus preventing unauthorized access to your data.
Subjects have the right to access information, correction of personal data, deletion, and withdrawal of consent.
Access to information, correction, deletion – to exercise your right of access to information, correction of inaccurate data, or their deletion, please contact booking@mreznickafantazija.eu. Your request will be processed as soon as possible.
Correction – if you are aware that we have inaccurate data about you, please contact booking@mreznickafantazija.eu so that we can update it as soon as possible.
Deletion – to request the deletion of your personal data, please contact booking@mreznickafantazija.eu. Please note that even if you have requested deletion, we will only delete data that we are not required to keep due to contractual and legal obligations. Your request will be processed as soon as possible.
Data export in standard format – at the request of the subject, we will export all your personal data stored in the .xml format as soon as possible and send it to the subject. Send the request to booking@mreznickafantazija.eu.
Withdrawal of consent – if you wish to withdraw consent to the use of cookies, you can do so in the cookie browser.
To clarify possible misunderstandings or ask additional questions, please use booking@mreznickafantazija.eu.
For further questions, you can contact us at the following address:
Goran Manojlović, Senjska 9b, 47000 Karlovac
Mobitel: +385 97 649 5269